AI Mental Health Chatbots May Not Be So Healthy
by C. Ben Mitchell, Ph.D
Professor and Author of Bioethics and Medicine: A Short Companion
Apparently, AI therapy chatbots do not know that the first principle of medical ethics is primum non nocere (first, do no harm). Actually, they don’t know anything. Chatbots are not knowing beings; they are computational large language models (LLMs) that scrape data, predict how to respond to prompts, and spit out sometimes accurate and sometimes completely erroneous information (so-called hallucinations). Properly speaking, they are neither artificial nor intelligent. But many people, even in clinical medicine, seem to want to give AI the benefit of the doubt.
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